Terms of Service
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1. Introduction
Diamond House Social ("Diamond House Social", the "Platform", the "Website", or the "Service") is owned and operated by PLAYVORA LIMITED, a company incorporated in England and Wales under company number 17193481, with its registered office at Dept 6766, 43 Owston Road, Carcroft, Doncaster, England, DN6 8DA ("PLAYVORA LIMITED", the "Company", "we", "our", or "us").
These Terms and Conditions ("Terms") govern your access to and use of the Platform, including all games, virtual currency, community features, content, products, and services made available through Diamond House Social.
By accessing, registering for, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and by any additional policies that are incorporated by reference, including our Privacy Policy, Cookie Policy, Refund Policy, Responsible Social Gaming Policy, and any other policies published on the Platform. If you do not agree with these Terms, you must immediately discontinue your use of the Platform.
If you use the Platform on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
For the purposes of these Terms, "Account" means a registered user account created to access the Platform. "Diamonds" means the virtual in-platform currency used exclusively within Diamond House Social. "Platform" means the Diamond House Social website, games, applications, software, and all related services and features. "User", "you", and "your" refer to any individual accessing or using the Platform. "Virtual Content" includes Diamonds, virtual items, achievements, rankings, avatars, and any other digital content made available within the Platform.
Diamond House Social is a free-to-play social gaming platform created exclusively for entertainment purposes. The Platform offers casino-style games that are played using virtual Diamonds and is designed to provide the entertainment and social experience of casino-style gaming without offering real-money gambling.
Diamonds are virtual entertainment tokens only. They are not money, electronic money, cryptocurrency, securities, financial instruments, or any other form of property or monetary value. Although Diamonds may be purchased using real currency, they have no cash value and cannot be redeemed, exchanged, withdrawn, sold, transferred outside the Platform, or converted into cash, cryptocurrency, goods, services, prizes, or any other item of monetary value.
Participation in games, community activities, leaderboards, chats, or any other feature of the Platform is intended solely for recreational enjoyment and does not provide users with the opportunity to win money, prizes, or anything of real-world value.
The Company reserves the right to amend these Terms from time to time. Any changes will become effective upon publication on the Platform or on such later date as may be specified. Your continued use of the Platform following the publication of updated Terms constitutes your acceptance of those changes.
2. About the Platform
Diamond House Social is an online social gaming platform that enables registered users to enjoy a variety of casino-style games in an interactive community environment using virtual Diamonds. The Platform combines entertainment-focused gameplay with social features that allow users to communicate, compete, share experiences, and participate in community activities.
The Platform operates as a free-to-play social casino. Registration is free, and users may receive complimentary Diamonds through welcome bonuses, daily sign-in rewards, promotional campaigns, or other activities offered by the Company. Users may also choose to purchase additional Diamonds using available payment methods. Purchasing Diamonds is entirely optional and is intended solely to enhance the entertainment experience available on the Platform.
The Platform currently offers a variety of casino-style entertainment games, and the Company may introduce new games, modify existing games, discontinue games, or update gameplay mechanics at any time to improve the user experience, maintain technical performance, or comply with legal, regulatory, or operational requirements.
Diamond House Social also includes various social features that may include public and private chat, player profiles, friends, leaderboards, achievements, and other interactive functionality. These features may be changed, restricted, suspended, or discontinued by the Company at any time without prior notice.
Diamond House Social does not provide gambling services and does not permit users to participate in real-money gambling. Purchasing or using Diamonds does not constitute placing a wager, participating in betting activities, or engaging in any form of gambling regulated under applicable laws. All games available on the Platform are intended solely to provide entertainment through simulated casino-style gameplay.
Users cannot redeem Diamonds or any other Virtual Content for money, prizes, gift cards, cryptocurrency, merchandise, services, or any other item of monetary value. Likewise, leaderboard rankings, achievements, game statistics, and any other virtual accomplishments exist solely for entertainment purposes and do not provide any financial benefit or economic value.
The Company may update, improve, replace, suspend, or discontinue any aspect of the Platform, including games, social features, promotions, virtual content, functionality, or technical infrastructure, whenever it considers such changes necessary or appropriate.
3. Eligibility
The Platform is intended exclusively for individuals who are at least eighteen (18) years of age or who have reached the age of legal majority in the jurisdiction from which they access the Platform, whichever is higher. By creating an Account or using the Platform, you represent and warrant that you satisfy the applicable minimum age requirement. The Company reserves the right to request proof of age at any time and may suspend or terminate any Account if it reasonably believes that a user does not meet the required age.
By accessing or using the Platform, you further represent and warrant that you have the legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction and that your use of the Platform complies with all applicable laws and regulations. You are solely responsible for determining whether access to or use of the Platform is lawful in your country or territory.
The Company makes no representation that the Platform is available or lawful in every jurisdiction and reserves the right to restrict, suspend, or prohibit access to the Platform from any country, territory, or jurisdiction where the provision of the Service would be unlawful or where the Company otherwise determines that access should not be permitted.
4. User Accounts
Certain features of the Platform require the creation of a personal Account. When registering, you agree to provide complete, accurate, current, and truthful information and to keep such information updated at all times. The Company reserves the right to refuse any registration request or to decline the creation of an Account at its sole discretion.
You are responsible for maintaining access to the email address associated with your Account and may be required to verify your email address before accessing certain features of the Platform. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your Account. If you believe that your Account has been accessed without authorization or that your credentials have been compromised, you must notify the Company without undue delay.
Unless expressly authorized by the Company, each individual may maintain only one personal Account. Creating multiple Accounts to obtain additional bonuses, promotional rewards, Diamonds, or any other advantage is strictly prohibited and may result in the suspension or permanent termination of all associated Accounts.
The Company reserves the right to suspend, restrict, or terminate any Account where it reasonably believes that these Terms have been violated, fraudulent or abusive activity has occurred, security concerns exist, false information has been provided, or continued access may adversely affect the Platform, other users, or the Company.
You may request the deletion of your Account at any time by contacting customer support. Upon deletion or termination of an Account, your right to access and use the Platform will immediately cease. Any Diamonds, virtual items, achievements, rankings, and other Virtual Content associated with the Account may be permanently removed and will not be transferred, redeemed, or compensated, except where required by applicable law.
5. Diamonds (Virtual Currency)
Diamonds are the virtual in-platform currency used exclusively within Diamond House Social. Diamonds are designed solely to enable access to gameplay and certain entertainment features available on the Platform. Diamonds may be obtained through promotional activities, welcome bonuses, daily rewards, purchases, or any other methods made available by the Company from time to time.
Diamonds are virtual items only and do not constitute money, electronic money, cryptocurrency, securities, financial instruments, bank deposits, or any other form of property or monetary value. Regardless of the method by which Diamonds are acquired, they cannot be redeemed, exchanged, transferred outside the Platform, sold, assigned, pledged, withdrawn, or converted into cash, cryptocurrency, goods, services, gift cards, prizes, or any other item of real-world value.
Your purchase or receipt of Diamonds grants you a limited, personal, non-exclusive, non-transferable, revocable licence to use Diamonds solely within the Platform in accordance with these Terms. The purchase of Diamonds does not transfer any ownership rights or proprietary interest in the Diamonds or in any other Virtual Content. All rights, title, and interest in and to Diamonds remain the exclusive property of the Company.
Where Diamonds are made available for purchase, the current standard conversion rate is 1 EUR = 100 Diamonds, unless otherwise stated within the Platform. This conversion rate is provided solely for the purpose of purchasing virtual Diamonds and does not establish or imply that Diamonds possess any monetary or exchange value after purchase.
The Company reserves the right, at any time and without prior notice, to modify Diamond prices, available purchase packages, promotional offers, conversion rates for future purchases, methods of obtaining Diamonds, or any other aspect of the virtual currency system. Such changes shall not affect Diamonds that have already been credited to your Account unless otherwise required to address technical errors, fraud, abuse, or legal obligations.
Unless otherwise specified by the Company as part of a particular promotion or event, Diamonds do not expire while your Account remains active. However, the Company reserves the right to introduce expiration periods for promotional Diamonds or other limited-time virtual rewards, provided that any applicable conditions are clearly communicated at the time such Diamonds are granted. Upon the deletion or termination of your Account, all remaining Diamonds will automatically expire and be permanently removed without compensation, except where required by applicable law.
6. Welcome Bonus
The Company may, from time to time, offer a Welcome Bonus to eligible new users upon successful registration of a Diamond House Social Account. Unless otherwise specified on the Platform, eligible users currently receive a Welcome Bonus of 100,000 Diamonds.
The Welcome Bonus is offered solely as a promotional feature intended to enhance the entertainment experience available on the Platform. The Welcome Bonus has no monetary value, cannot be exchanged for cash or any other item of value, and is subject to these Terms as well as any additional promotional conditions published by the Company.
Each individual is entitled to receive only one Welcome Bonus unless expressly authorized otherwise by the Company. The creation of multiple Accounts, the use of false or misleading information, automated registrations, or any other attempt to obtain multiple Welcome Bonuses is strictly prohibited and may result in the suspension or permanent termination of all related Accounts, the removal of Diamonds, and the cancellation of any associated promotional benefits.
The Company reserves the right to determine eligibility for the Welcome Bonus in its sole discretion and may refuse, revoke, adjust, suspend, or cancel any promotional reward where it reasonably believes that abuse, fraud, manipulation, or any breach of these Terms has occurred.
The Company may modify, replace, suspend, or discontinue the Welcome Bonus, including its amount, eligibility criteria, availability, or promotional conditions, at any time without prior notice. Any such changes shall apply prospectively unless otherwise stated.
7. Daily Rewards
The Company may offer Daily Rewards, including Daily Sign-In Bonuses and other promotional incentives, to encourage continued participation in the Platform.
Unless otherwise stated, eligible users currently receive a Daily Sign-In Bonus of 500 Diamonds for each qualifying daily login. Additional rewards may be offered for consecutive daily logins, promotional events, seasonal campaigns, community activities, or other initiatives introduced by the Company.
Daily Rewards are promotional benefits provided solely for entertainment purposes and do not possess any monetary value. They cannot be redeemed for money, transferred outside the Platform, or exchanged for any item of real-world value.
Eligibility for Daily Rewards may depend on compliance with these Terms, successful account verification, participation requirements, technical availability, or other conditions established by the Company. The Company reserves the right to withhold, suspend, revoke, or adjust Daily Rewards where fraudulent activity, abuse, technical errors, or violations of these Terms are identified.
The Company may change the amount, frequency, availability, structure, or eligibility requirements for Daily Rewards at any time without prior notice.
8. Purchasing Diamonds
Users may choose to purchase Diamonds through the payment methods made available on the Platform. The purchase of Diamonds is entirely optional and is intended solely to enhance the entertainment experience provided by Diamond House Social.
The Company may offer various Diamond packages with different quantities and prices. The availability of specific packages may vary depending on the user's location, payment provider, promotional campaigns, or other operational considerations. The Company reserves the right to modify available packages or pricing at any time.
All payments must be made using valid payment methods approved by the Company or its authorized payment service providers. By submitting a purchase, you represent and warrant that you are authorized to use the selected payment method and that all payment information provided is accurate and complete.
Unless otherwise stated, all prices displayed on the Platform are shown in the applicable currency and may include or exclude taxes depending on the jurisdiction from which the purchase is made. You are solely responsible for any taxes, duties, levies, or other governmental charges that may apply to your purchase where required by applicable law.
If a payment cannot be successfully processed due to insufficient funds, payment authorization failure, chargeback, suspected fraud, technical issues, or any other reason, the Company may refuse or cancel the purchase, suspend delivery of Diamonds, remove previously credited Diamonds, or temporarily restrict access to purchasing features until the issue has been resolved.
The Company actively monitors purchases for fraudulent, abusive, or unauthorized activity. Where fraud, payment abuse, stolen payment credentials, chargeback manipulation, money laundering concerns, or other suspicious conduct is identified, the Company reserves the right to suspend or terminate the relevant Account, cancel purchases, remove Diamonds, reverse transactions where possible, refuse future purchases, and take any additional action permitted by applicable law.
9. Refunds
Except where required by applicable law, all purchases of Diamonds are final and non-refundable once the Diamonds have been successfully credited to your Account. By completing a purchase, you acknowledge that you are acquiring a limited licence to use virtual Diamonds within the Platform and not purchasing money, property, or any item of real-world value.
The Company may, at its sole discretion, consider refund requests in exceptional circumstances, including where a duplicate payment has been processed, a technical error has prevented the successful delivery of purchased Diamonds, or another payment processing issue has occurred. Any decision to grant a refund shall be made on a case-by-case basis and does not establish any obligation to approve future refund requests.
If you believe that a purchase has been made without your authorization, you must notify the Company as soon as reasonably possible and provide all information requested to assist with the investigation. The Company reserves the right to suspend the affected Account while investigating unauthorized payment claims and may require additional documentation before making a determination.
Initiating a chargeback or reversing a payment through your payment provider without first contacting the Company may result in the temporary suspension or permanent termination of your Account, the removal of Diamonds associated with the disputed transaction, the restriction of future purchases, or any other action reasonably necessary to protect the Platform and its users.
The Company reserves the right to reject refund requests and take appropriate action where it reasonably believes that a refund request, payment dispute, chargeback, or unauthorized transaction claim is fraudulent, abusive, misleading, or otherwise submitted in bad faith.
10. Using Diamonds
Diamonds may be used exclusively within Diamond House Social to access and enjoy gameplay, participate in casino-style entertainment games, obtain cosmetic or decorative virtual items where available, participate in special events, access social features, transfer Diamonds to other users where permitted, and use any additional Platform services or functionality that the Company may introduce from time to time.
Diamonds are intended solely for use within the Platform and have no value outside Diamond House Social. Diamonds cannot be redeemed for money, withdrawn, exchanged for cryptocurrency, goods, services, prizes, gift cards, or any other item of monetary value. Diamonds may not be sold, assigned, licensed, pledged, transferred outside the Platform, or otherwise used for commercial purposes unless expressly authorized by the Company.
The Company reserves the right to determine how Diamonds may be used, to introduce new uses for Diamonds, to discontinue existing functionality, or to modify the amount of Diamonds required to access particular features, games, or services at any time.
11. Games
Diamond House Social provides a variety of casino-style entertainment games designed exclusively for recreational purposes. The selection of available games may change over time, and the Company may introduce new games, discontinue existing games, or modify game features and functionality at its sole discretion.
Each game is subject to its own gameplay rules, mechanics, and instructions, which form part of these Terms and must be followed by all users. Users are responsible for familiarizing themselves with the applicable rules before participating in any game.
All games available on the Platform are intended solely for entertainment and social enjoyment. Participation in games does not constitute gambling, betting, or any activity involving the opportunity to win money or items of real-world value.
Where games involve elements of chance, random outcomes are generated using methods determined by the Company or its service providers. The Company does not guarantee that any user will achieve a particular result, maintain a specific winning rate, or receive any particular game outcome.
The Company may periodically update games to improve functionality, introduce new content, address technical issues, enhance security, maintain fair gameplay, or comply with legal or operational requirements. Such updates may temporarily affect game availability or alter existing gameplay mechanics.
To preserve the balance and integrity of the Platform, the Company reserves the right to rebalance games, adjust game mechanics, modify payout structures expressed in Diamonds, revise probabilities where applicable, change game rules, or otherwise update gameplay at any time. Such changes shall not create any entitlement to compensation or reimbursement for users.
12. Leaderboards
Diamond House Social may provide leaderboards that display player rankings based on criteria determined by the Company, including weekly, monthly, seasonal, all-time, or other ranking periods. The purpose of the leaderboards is to encourage friendly competition and enhance the entertainment experience available on the Platform.
The Company reserves the right to determine the ranking methodology, modify scoring systems, reset rankings, remove inaccurate or fraudulent results, exclude Accounts that violate these Terms, or otherwise adjust leaderboard data whenever necessary to maintain the integrity of the Platform.
Leaderboard positions, rankings, scores, achievements, and other competitive statistics are provided solely for entertainment purposes. They do not represent real-world value and do not entitle users to receive money, prizes, goods, services, or any other item of monetary value unless expressly stated in a separate promotion governed by independent promotional terms.
13. Chat & Community
Diamond House Social includes community features that allow users to communicate and interact with one another. These features may include public chat rooms, private messaging, player profiles, friends lists, community events, leaderboards, and other social functionality made available by the Company from time to time.
Users are expected to communicate respectfully and responsibly when using community features. The Company reserves the right to moderate, monitor, edit, remove, restrict, or disable any communications or community features where it reasonably considers such action necessary to protect users, maintain the integrity of the Platform, or enforce these Terms.
Users may select usernames, profile pictures, avatars, or other profile information, provided that such content does not infringe the rights of others, violate applicable law, or contain offensive, misleading, or inappropriate material. The Company may require users to modify or remove any profile information that it considers inappropriate or inconsistent with these Terms.
Where available, users may report inappropriate behaviour, offensive content, or suspected violations of these Terms through the reporting tools provided on the Platform. The Company may investigate such reports but is not obligated to take any particular action.
14. User Content
Certain features of the Platform may allow users to create, upload, publish, transmit, or otherwise make available content, including messages, usernames, profile pictures, avatars, comments, feedback, suggestions, or other materials ("User Content").
You remain responsible for all User Content that you submit through the Platform and represent that you possess all necessary rights to make such content available. You agree not to submit any User Content that is unlawful, defamatory, abusive, misleading, obscene, discriminatory, infringing, or otherwise inconsistent with these Terms.
By submitting User Content to the Platform, you grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to use, reproduce, modify, adapt, publish, display, distribute, store, and otherwise use such User Content for the purpose of operating, improving, promoting, maintaining, and providing the Platform and its related services. This licence shall continue for as long as reasonably necessary for those purposes, subject to applicable law.
Any feedback, ideas, recommendations, or suggestions submitted to the Company regarding the Platform may be used by the Company without restriction and without any obligation to provide compensation or acknowledgement.
15. Prohibited Conduct
You agree not to use the Platform in any manner that violates these Terms or applicable law. Without limitation, you must not cheat, manipulate gameplay, exploit software bugs or unintended game mechanics, use bots, scripts, automated software, artificial intelligence tools, or other automated methods to interact with the Platform, or attempt to interfere with its normal operation.
You must not create or operate multiple Accounts for the purpose of obtaining additional bonuses, promotional rewards, or other unfair advantages. You must not sell, transfer, rent, or otherwise commercially exploit Accounts or Diamonds, nor may you engage in any form of real-money trading involving Virtual Content.
You must not upload, transmit, or distribute unlawful, harmful, offensive, threatening, defamatory, discriminatory, fraudulent, or otherwise inappropriate content through the Platform. You must not harass, intimidate, impersonate, or abuse other users or interfere with their ability to enjoy the Platform.
Any violation of this Section may result in the immediate suspension or permanent termination of your Account together with any additional action the Company considers appropriate.
16. Anti-Fraud
The Company is committed to maintaining a fair, secure, and trustworthy environment for all users. To protect the integrity of the Platform, the Company reserves the right to investigate any activity that it reasonably believes may involve fraud, abuse, unauthorized access, payment irregularities, manipulation of gameplay, multiple Account abuse, or other conduct inconsistent with these Terms.
Where appropriate, the Company may temporarily suspend or permanently terminate Accounts, remove or reverse Diamonds, cancel promotional rewards or bonuses, restrict or block purchases, limit access to particular Platform features, or take any other reasonable measures necessary to protect the Platform and its users.
The Company may also request additional information or documentation, including proof of identity, proof of ownership of payment methods, or other verification reasonably necessary to investigate suspicious activity or comply with applicable legal obligations. Failure to provide requested information within a reasonable period may result in the suspension or termination of the relevant Account.
17. Intellectual Property
All intellectual property rights relating to Diamond House Social, including its games, software, source code, technology, graphics, artwork, animations, sounds, music, text, user interface, logos, trademarks, trade names, databases, designs, and all other content made available through the Platform, are owned by or licensed to the Company and are protected by applicable intellectual property laws.
Nothing contained in these Terms transfers any ownership rights to users. Subject to these Terms, the Company grants users a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes.
Users may not reproduce, copy, modify, distribute, reverse engineer, decompile, create derivative works from, publicly display, commercially exploit, or otherwise use any part of the Platform except as expressly permitted by applicable law or with the Company's prior written consent.
18. Third-Party Services
The Platform may rely on services provided by third parties, including payment processors, cloud hosting providers, authentication providers, analytics services, customer support platforms, communication services, security providers, and other technology partners necessary for the operation of Diamond House Social.
The Company is not responsible for the availability, performance, or content of third-party services that operate independently from the Platform. Your use of certain third-party services may also be subject to the terms, privacy policies, and conditions established by the relevant third-party provider.
19. Service Availability
The Company aims to provide continuous access to the Platform but does not guarantee that the Platform or any of its features will always be available, uninterrupted, secure, or error-free.
From time to time, the Platform may be unavailable due to scheduled maintenance, emergency maintenance, software updates, security improvements, technical failures, network interruptions, or circumstances beyond the Company's reasonable control. The Company reserves the right to modify, suspend, restrict, or discontinue any part of the Platform whenever reasonably necessary.
The Company may also introduce experimental or beta features that are provided on an "as is" basis for testing purposes. Such features may be modified, suspended, or removed at any time and may not operate in the same manner as fully released functionality.
20. Disclaimer
The Platform is provided on an "as is" and "as available" basis to the fullest extent permitted by applicable law. The Company makes no representations, warranties, or guarantees, whether express or implied, regarding the availability, reliability, accuracy, security, or performance of the Platform or any content, games, services, or functionality made available through it.
Without limiting the foregoing, the Company does not warrant that the Platform will always be available, uninterrupted, error-free, secure, free from viruses or other harmful components, or that any defects will be corrected. The Company does not guarantee that any game outcome, leaderboard position, achievement, or other result will meet your expectations or remain available indefinitely.
Diamond House Social is intended solely for entertainment purposes. The Platform does not provide gambling services, investment opportunities, financial services, or any means of obtaining money, prizes, or items of real-world value through participation in games or any other Platform activities.
21. Limitation of Liability
To the fullest extent permitted by applicable law, the Company, its directors, officers, employees, affiliates, licensors, service providers, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including without limitation any loss of profits, revenue, business opportunities, goodwill, data, or anticipated savings arising out of or relating to your access to or use of the Platform.
The Company shall not be liable for any loss or interruption resulting from scheduled maintenance, technical failures, software updates, network outages, security incidents, force majeure events, third-party service failures, or circumstances beyond its reasonable control.
The Company shall not be liable for any loss of Diamonds, Virtual Content, achievements, rankings, or other digital items resulting from technical issues, software updates, account suspension, account termination, security incidents, fraud investigations, enforcement of these Terms, or any other action reasonably taken by the Company.
To the maximum extent permitted by applicable law, the aggregate liability of the Company arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount actually paid by you to the Company for Diamonds during the twelve (12) months immediately preceding the event giving rise to the relevant claim.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
22. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, directors, officers, employees, contractors, licensors, service providers, and agents from and against any claims, demands, actions, proceedings, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to your use of the Platform, your breach of these Terms, your violation of applicable law, your infringement of any third-party rights, or any User Content submitted through your Account.
The Company reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and you agree to cooperate fully with the Company in the defence of such matter.
23. Privacy
The Company collects, uses, stores, and otherwise processes personal information in accordance with its Privacy Policy. By accessing or using the Platform, you acknowledge that your personal information may be processed as described in the Privacy Policy and any other applicable privacy notices published by the Company.
The Privacy Policy forms an integral part of these Terms and should be read together with our Cookie Policy and any other policies governing the processing of personal information.
24. Termination
The Company reserves the right, at its sole discretion and without prior notice where permitted by applicable law, to suspend, restrict, or permanently terminate your Account if it reasonably believes that you have violated these Terms, engaged in fraudulent or abusive conduct, compromised the security or integrity of the Platform, provided false information, or otherwise acted in a manner inconsistent with these Terms or applicable law.
Upon suspension or termination of your Account, the Company may remove or revoke any Diamonds, Virtual Content, promotional rewards, bonuses, achievements, rankings, or other benefits associated with the Account to the extent permitted by applicable law. The Company may also restrict your ability to register a new Account or access the Platform in the future.
Termination of your Account shall not affect any rights or obligations that have accrued prior to the date of termination or any provisions of these Terms that are intended to survive termination by their nature.
25. Changes to the Service
The Company continually develops and improves Diamond House Social and therefore reserves the right to modify the Platform at any time. Without limitation, the Company may add, remove, replace, or modify games, features, functionality, virtual items, social tools, leaderboards, promotions, pricing, Diamond packages, purchase options, gameplay mechanics, technical infrastructure, or any other aspect of the Platform.
The Company may also discontinue particular services or features, either temporarily or permanently, where it considers such action necessary for technical, operational, commercial, legal, or security reasons.
Where reasonably practicable, the Company will endeavour to notify users of significant changes, although certain changes may become effective immediately where required for security, legal compliance, or operational reasons.
26. Changes to These Terms
The Company may amend these Terms from time to time to reflect changes in the Platform, applicable law, business practices, or operational requirements. Updated versions of these Terms will be published on the Platform together with the revised effective date.
Unless otherwise required by applicable law, any amendments shall become effective upon publication or on such later date as may be specified in the updated Terms. Your continued access to or use of the Platform after the effective date of the revised Terms constitutes your acceptance of the updated Terms.
If you do not agree with any amendment to these Terms, you must discontinue your use of the Platform and, where applicable, close your Account.
27. Governing Law
These Terms, together with any dispute, claim, or controversy arising out of or relating to the Platform or your use of the Platform, shall be governed by and construed in accordance with the laws of England and Wales, without regard to any conflict of law principles.
The courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the use of the Platform, except where applicable consumer protection laws provide otherwise.
28. Contact Information
If you have any questions regarding these Terms or the Platform, you may contact the Company using the details below:
PLAYVORA LIMITED
Company Number: 17193481
Registered Office: Dept 6766, 43 Owston Road, Carcroft, Doncaster, England, DN6 8DA
Email: support@diamondhouse.social