1. Introduction

This Cookie Policy explains how PLAYVORA LIMITED ("Company", "we", "our", or "us") uses cookies and similar technologies when you visit or use Diamond House Social (the "Platform", the "Website", or the "Service").

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

By continuing to use the Platform, you acknowledge that cookies may be used in accordance with this Cookie Policy and your cookie preferences.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow websites to recognise your device, remember your preferences, improve website functionality, enhance security, and collect information about how the Platform is used.

In addition to cookies, we may use similar technologies such as local storage, pixels, web beacons, software development kits (SDKs), and other tracking technologies that perform comparable functions.

3. Types of Cookies We Use

We use several categories of cookies depending on their purpose.

Strictly Necessary Cookies are essential for the operation of the Platform. These cookies enable core functionality such as user authentication, session management, fraud prevention, security controls, load balancing, payment processing, and access to secure areas of the Platform. Because these cookies are necessary for the Platform to function, they cannot be disabled through our cookie preferences.

Functional Cookies remember choices you make while using the Platform, such as your preferred language, region, login preferences, display settings, and other personalisation options that improve your user experience.

Analytics Cookies help us understand how visitors interact with the Platform by collecting information regarding page visits, navigation patterns, gameplay activity, feature usage, and user engagement. This information is generally collected in aggregated form and helps us improve the Platform and develop new features.

Performance Cookies collect technical information relating to the performance and stability of the Platform, including loading times, error reports, system performance, and diagnostic information. These cookies help us identify technical issues and maintain reliable services.

Advertising or Marketing Cookies may be used where applicable to measure the effectiveness of advertising campaigns, prevent repeated advertisements, and provide more relevant promotional content. Such cookies will only be used where permitted by applicable law and, where required, with your consent.

4. How We Use Cookies

We use cookies and similar technologies to operate and secure the Platform, authenticate users, remember your preferences, maintain your login session, process Diamond purchases, improve gameplay, personalise your experience, analyse Platform usage, measure the effectiveness of our services, prevent fraud, investigate security incidents, monitor Platform performance, and comply with applicable legal obligations.

5. Third-Party Cookies

Some cookies placed on your device may be provided by carefully selected third-party service providers acting on our behalf or providing services that support the operation of the Platform.

These providers may include payment service providers, cloud hosting providers, authentication providers, analytics providers, customer support platforms, fraud prevention providers, content delivery networks, and communication service providers.

Where the Platform includes embedded content, social media integrations, or other third-party functionality, those providers may also place cookies or similar technologies in accordance with their own privacy and cookie policies. We do not control the operation of third-party cookies and encourage you to review the policies of the relevant providers.

6. Managing Cookies

You can manage your cookie preferences through the cookie banner displayed when you first visit the Platform, where applicable. You may also change your preferences at any time through the cookie settings available on the Platform.

Most web browsers also allow you to manage, block, or delete cookies through your browser settings. Please note that disabling certain cookies may affect the availability, functionality, or performance of parts of the Platform.

Where we rely on your consent to place non-essential cookies, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out before consent was withdrawn.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in applicable laws, technology, our business practices, or the operation of the Platform.

The most recent version of this Cookie Policy will always be published on the Platform together with the applicable Effective Date. Where material changes are made, we may notify users through appropriate means, including notices on the Platform or email where appropriate.